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Digital Inclusion

Accessibility
Policy

A38.com (a trading name of Hatfold Limited) is committed to ensuring digital accessibility for people with disabilities, continually improving the user experience for everyone.

♿ Accessibility at a Glance:

✓WCAG Standard: Targeting WCAG 2.1 Level AA
✓Keyboard Navigation: Fully operable via TAB key
✓Browser Scaling: Fully supports text & zoom scaling
✓Alternative Formats: Available upon request

Our Commitment to Equal Access

A38.com is committed to making the content upon our website accessible to everyone, including people with disabilities. We follow current web standards and strive to adhere to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We perform regular evaluations and make continuous improvements to our platform to ensure it remains usable across modern assistive technologies and browsers.

Browser Customisation & Assistive Features

Popular browsers supported by our site analytics offer built-in controls to help tailor your viewing experience. Depending on your browser and device, you can:

  • Adjust Text Size: Use CTRL + or CTRL - (or CMD on Mac) on your keyboard, or select the “Zoom” option in your browser menu.
  • Change Contrast & Fonts: Modify text styles and background colours using your browser’s “Settings” or “Preferences” panel.
  • Keyboard Navigation: Navigate interactive links, buttons, and form inputs smoothly using the TAB key.

Feedback and Assistance

If you have issues accessing any of the content on our website, or have any suggestions for improvements in accessibility, please get in touch with us.

Please be sure to let us know the nature of the accessibility difficulty you encountered, as well as any assistive technology you use (such as a screen reader or magnifier). We will be happy to provide the information or content in a different format whenever possible. You can reach us via our contact page or directly at [email protected].

Support & Standards

Frequently Asked Questions

What accessibility standards does a38.com strive to follow?▼

We strive to adhere to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria, ensuring our web pages are perceivable, operable, understandable, and robust for all users.

How can I adjust text size or contrast on the website?▼

You can easily zoom in or out using your keyboard shortcuts (CTRL + or CTRL - on Windows, or CMD + / CMD - on Mac). You can also adjust font sizes, styles, and background colours directly through your web browser's built-in accessibility or settings menus.

Can the website be navigated using a keyboard alone?▼

Yes. Our layout and interactive elements (such as links, form fields, and dropdown accordions) support full keyboard navigation using the TAB key and focus rings.

What should I do if I encounter an accessibility barrier?▼

If you experience any difficulty accessing content or have suggestions for improvement, please contact us via our contact page or email [email protected]. Please describe the issue and any assistive technology you use so we can provide the information in an alternative format.