Terms &
Conditions

1. Interpretation & Basis of Agreement

In these Conditions, "Agreement" means the agreement between us (A38.com, a trading name of Hatfold Limited, registered in England and Wales No. 16695752) and you governing our provision of Services and/or Equipment.

In consideration of the payment of Charges, we shall provide Services and Equipment subject to these Conditions. Headings are for convenience only and shall not affect construction.

3–7. Development, Milestones & Testing

We shall advise, design, write, and supply software to ensure your website performs substantially in accordance with the agreed specification. You agree to provide prompt information, documentation, and access required for project completion.

Milestone delivery dates are non-binding estimates, and time shall not be of the essence. Risk of loss or damage to the Website, Software, Content, or Documentation passes upon successful completion of acceptance tests or upon delivery.

8–14. Hosting, Obligations & Support

We install and make your website available via the Internet. We reserve the right to suspend access or increase charges if bandwidth or storage allocations are exceeded.

Code of Conduct & Restrictions: Adult, warez, illegal MP3 sites, IRC bots, and unsolicited bulk mailing (spam) are strictly prohibited.

Warranty & Third-Party Software: We provide a 12-month technical support and warranty period from launch on our own work. However, we do not support third-party software, open-source version updates, or sites modified by third parties without our written consent.

15–20. Equipment & Telecommunications

Where equipment is supplied, title passes upon payment in full. Risk passes upon delivery to your premises. Equipment warranties are contingent upon proper usage and environmental controls.

21. Charges and Payment

Website deposits, balances, and SEO services are payable immediately upon receipt of invoice. All other invoices are payable within 14 days. Late payments accrue interest pursuant to the Late Payment of Commercial Debts (Interest) legislation.

22–23. Domain Names and IP Addresses

Domain name registrations are subject to registry terms and must be renewed on time. IP addresses allocated during services are non-transferable.

24–26. Intellectual Property Rights

All IPR in tools, coding techniques, and proprietary software developed by us remain our property. You are granted a non-exclusive, non-transferable licence to use the website and associated New Software in connection with your business.

27–28. Warranties and Limitation of Liability

Services are provided with reasonable care and skill. Our maximum aggregate liability under or in connection with the Agreement shall not exceed the charges payable or proceeds received under professional indemnity insurance. We exclude liability for indirect, special, or consequential loss.

30. Cancellation and Termination

If you cancel website development prior to completion, you remain liable for a percentage of charges reflecting costs incurred up to 100%. Either party may terminate for material breach upon 30 days written notice.

34. General & Governing Law

The Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, and the parties submit to the exclusive jurisdiction of the UK courts.