Privacy Policy &
GDPR Compliance
At a38.com (a trading name of Hatfold Limited), we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.
🛡️ Privacy at a Glance:
1. Introduction & Who We Are
A38.com is a trading name of Hatfold Limited ("we", "our", or "us"). We respect your privacy and are dedicated to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.
Corporate Entity: Hatfold Limited is registered in England and Wales. For any data protection inquiries, you can contact us directly via email at [email protected].
2. Information We Collect
We collect minimal personal data necessary to operate our engineering services effectively and respond to client enquiries. This may include:
- Identity & Contact Data: Name, email address, and telephone number provided voluntarily through our contact forms or direct correspondence.
- Technical & Usage Data: Standard server logs, IP addresses, browser types, and operating systems captured securely via Cloudflare edge routing for performance optimisation and security defense.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To respond to project enquiries, technical support requests, or consultation bookings submitted via our contact channels.
- To fulfil contractual agreements relating to web design, software development, or managed hosting services.
- To protect our website and infrastructure against malicious attacks, spam, and security vulnerabilities.
4. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Enquiries submitted through our forms are transmitted over encrypted HTTPS connections and stored securely.
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Legal Rights
Under UK data protection laws, you have rights including:
- Your right of access: You have the right to ask us for copies of your personal information.
- Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
- Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
To exercise any of these rights, please contact us at [email protected].
Frequently Asked Questions
Who is responsible for handling my personal data?▼
A38.com is a trading name of Hatfold Limited, which acts as the data controller for any personal information collected through this website or our digital services. We are registered in England and Wales (Company No. 16695752).
Do you use tracking cookies or aggressive analytics?▼
We prioritize user privacy and performance. We do not use intrusive third-party tracking cookies or invasive marketing trackers. Any infrastructure or edge caching managed via Cloudflare is strictly utilized for security, performance optimization, and DDoS mitigation.
How can I request access to or deletion of my personal data?▼
You have the right to request access to, correction of, or deletion of any personal data we hold about you. You can reach out directly via our contact page or email us at [email protected], and we will respond promptly in compliance with UK GDPR guidelines.
Is information submitted via the contact form secure?▼
Yes. All information transmitted through our contact form is encrypted using secure HTTPS/TLS protocols and is used solely for the purpose of responding to your direct business or engineering enquiries.